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Jayaraj-BS / repository
SkyDesk Frontend is a modern Angular-based ticket management UI with secure JWT login, role-based access, reactive forms, ticket creation, status updates, reassignment, and deletion. Includes dialog-driven ticket details, user dropdowns, and a clean workflow for managing tasks efficiently.
📘 SkyDesk – Ticket Management System
A full-stack ticketing platform built with Angular, NestJS, and MySQL. SkyDesk provides secure authentication, efficient ticket workflows, and a clean UI for managing user assignments, statuses, and support operations.
🚀 Features ----- Frontend (Angular) ----- JWT-based login & session handling Route protection with Auth Guards Reactive forms for ticket creation Ticket listing with real-time updates Dialog-based ticket details view Ticket status update workflow User assignment & reassignment Ticket deletion Clean, responsive UI
----- Backend (NestJS) ----- User authentication with JWT Role-based access (Admin/User) CRUD operations for tickets Status update & assignment APIs MySQL + TypeORM with relations Secure routes via guards Scalable modular architecture
🏗️ Tech Stack ----- Frontend ----- Angular 17+ RxJS Angular Router Reactive Forms
----- Backend ----- NestJS TypeORM MySQL JWT Authentication Bcrypt (Password hashing)
----- 📂 Project Structure ----- skydesk/ ├── frontend/ │ ├── src/app/ │ │ ├── auth/ │ │ ├── layout/ │ │ ├── services/ │ │ ├── models/ │ │ └── guards/ ├── backend/ │ ├── src/ │ │ ├── auth/ │ │ ├── tickets/ │ │ ├── users/ │ │ └── database/
----- ⚙️ Setup Instructions ----- Backend => cd backend npm install npm run start:dev
Create .env => DB_HOST=localhost DB_USER=root DB_PASS=yourpassword DB_NAME=skydesk JWT_SECRET=your_secret
Frontend => cd frontend npm install ng serve -o